Archived Insight | May 5, 2021
The coupling of virtual technologies with remote medicine disrupts the idea that having a regular relationship with a local primary care provider which is necessary to manage chronic illness and overall health and well-being.
Younger generations prefer interacting with the health system in the same way they purchase other goods and services, virtually and on-demand. Expectations are high for on-demand access to information on costs, quality and satisfaction.
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