Archived Insight | December 9, 2020

An Approach to Maximizing the Value of Shared Services

For an effective business model that has been growing in use for 40 years, there are still some misconceptions about the shared service model. It is not outsourcing, and it is much more than co-locating staff.

Implemented well, shared services can address challenges faced by HR brought about by the growth and consolidation of organizations through mergers and acquisitions and affect process improvements in areas such as employee experience and engagement, cost and quality of delivered services, and operational areas related to processing times and scale.

Approach to Maximizing the Value of Shared Services

This webinar proposed a model for evaluating readiness for shared services and examine a process for ensuring a shared services approach you build today can meet both today’s and tomorrow’s needs. The topics covered will include:

How a shared service model can effectively and efficiently provide HR services to employees
How to assess institution readiness and available technology
Ways to get stakeholder buy-in and prepare employees for the change
How to identify transactional functions to centralize
The resources needed for executing your planned design
What is required for an effective communications strategy

The session will include a relevant case study that focuses on the method of continuous improvement and the success of a shared services HR model.

Get the webinar slides

Request a copy of the slides used in the Shared Services webinar

Get Your Copy Now

See more insights

Two Businessmen Are Discussing During A Meeting In A Modern Office

Pension Plans’ Evolving Journeys to Improved Funded Status

Gain actuarial and investment perspectives on how pension plans work and retirement plan dynamics that support improving funded status.

Retirement, Investment, Multiemployer Plans, Public Sector, Consulting Innovation, Corporate

Young Couple Looking Concerned While Going Through Their Paperwork Together At Home

HHS Updates Model HIPAA Privacy Notices and Complaint Portal

What plan sponsors should review now, including updated notice language, SUD confidentiality protections and the revised complaint filing process.

Health, Compliance, Multiemployer Plans, Public Sector, Healthcare Industry, Higher Education, Architecture Engineering & Construction, Corporate

Read Full Insight

Business Colleagues Smiling At A Meeting

Pay Equity’s Continued Importance for Culture and Compliance

Pay equity remains essential for compliance and culture. Learn how employers can address disparities and strengthen trust through fair pay practices.

Benefits Administration, Communications, Health, Compensation & Careers, Corporate, Retirement, Organizational Effectiveness, Public Sector

Read Full Insight

This page is for informational purposes only and does not constitute legal, tax or investment advice. You are encouraged to discuss the issues raised here with your legal, tax and other advisors before determining how the issues apply to your specific situations.