Articles | May 4, 2026

Behavior Change Is the Key to GLP-1 Success

GLP-1s have rapidly moved from niche therapies to mainstream medications. Originally developed to treat diabetes, GLP-1s are now increasingly prescribed for weight-related health goals and metabolic support. As utilization accelerates, plan sponsors face a critical question: How do we ensure GLP-1s deliver sustainable health improvements?

Behavior Change Is the Key to GLP-1 Success

The answer is clear: focus on long-term behavioral and lifestyle changes. GLP-1 costs significantly exceed short-term (one- to two-year) medical savings and should be used for specific weight-loss targets. Intentionally connecting medication coverage with behavior‑change programs that support healthy lifestyles results in sustained health benefits independent of medication therapy.

This approach is good for both participants and long-term plan performance.

The GLP-1 reality: as utilization grows, adherence matters

GLP-1 use is expanding across both diabetic and non-diabetic populations. Nearly 12 percent of adults reported using GLP-1s and an additional 14 percent are interested in taking the drugs, according to a 2026 survey by RAND.

 

At the same time, adherence presents a growing challenge. Data from SHAPE, our health data warehouse, shows that one-third of new GLP-1 users discontinue therapy within the first year and fewer than half remain adherent after one year. Adherence continues to decline in year two, particularly among individuals using GLP-1s for weight management rather than diabetes. These patterns matter because adherence is directly linked to medical cost and outcomes. Based on data from SHAPE, medical cost for non-adherent GLP-1 users increased 24.9 percent over two years compared to 7.8 percent for adherent users. Despite this difference, GLP-1 therapies should only be considered lifelong therapies where indicated (e.g., cardiovascular disease risk reduction), as the addition of GLP-1s triples baseline per user annual pharmacy expenditures regardless of adherence status, erasing any medical cost savings.


When you look at the prevalence of obesity, diabetes and related metabolic conditions in the U.S., it’s clear that GLP-1 medications are not a niche solution. A very large portion of the adult population could potentially meet clinical criteria for these drugs, which makes it imperative for plan sponsors to think strategically — not reactively — about how they are managed.

GLP-1s are powerful tools for improving health

GLP-1s play an important role in improving health, but they are not the complete solution. In fact, without behavioral health change, GLP-1 use may compromise an individual’s health.

GLP-1s help regulate appetite, improve metabolic signaling and support weight loss. But when weight loss occurs rapidly — particularly without adequate nutrition and physical activity — individuals may lose not only fat, but also lean muscle mass and bone density. Over time, this can undermine strength, mobility and overall health, which may lead to:

  • Higher injury risk
  • Reduced functional capacity
  • Increased downstream medical costs

This is where an organization’s well-being programs can take center stage.

Why physical activity is essential for GLP-1 users

The Centers for Disease Control and Prevention recommends that adults aim for at least 150 minutes of moderate‑intensity aerobic activity per week and two or more days of muscle-strengthening activities that work all major muscle groups.

For individuals using GLP-1 medications, these guidelines are not optional. Why does it matter?

  • Aerobic activity supports cardiovascular health, mood and energy.
  • Strength training helps preserve muscle during weight loss.
  • Weight-bearing movement supports bone remodeling and skeletal strength.

Without intentional movement, calorie deficits associated with GLP-1 use may accelerate muscle and bone loss — undermining the health gains the medication is intended to support.

How plan sponsors can help

  • Promote on-demand and live fitness programming.
  • Highlight strength-training resources.
  • Normalize short, flexible movement throughout the workday.
  • Build awareness of available physical activity programs.
  • Encourage participation through supportive messaging.

Nutrition helps build health

GLP-1 therapy suppresses appetite. While this supports weight loss, it also increases the importance of nutrient density. Healthy outcomes depend on what, as well as how much, participants eat. Wellness programs that include nutrition education, coaching and/or digital support tools are uniquely positioned to reinforce these fundamentals:

Strength Icon Strength Icon

Protein for Strength

Adequate protein intake supports muscle preservation and tissue repair. GLP-1 users need to distribute protein across meals, even with low or no appetite.

Xray Icon Xray Icon

Bone-Supporting Nutrients

Calcium and vitamin D are critical for skeletal health, yet many adults fall short. Calcium sources include dairy, fortified plant milks and leafy greens. Vitamin D comes from sunlight exposure, fatty fish and fortified foods.

Food Icon Food Icon

Eat the Rainbow

Fruits, vegetables, whole grains and lean proteins provide essential micronutrients that support metabolic health, immunity and energy.

Coaching promotes successful outcomes

GLP-1s represent a powerful tool to improve health outcomes, but they are not a guaranteed solution. Coaching helps participants augment medication use with sustainable lifestyle changes. Effective coaching focuses on:

  • Establishing consistent meal patterns
  • Building movement routines that feel achievable
  • Tracking progress beyond the scale, such as improved strength, energy and mobility

The most successful programs emphasize patterns over perfection and help individuals shift their mindset from short-term weight loss to long-term function, resilience and longevity.

Communicate about your available programs and resources

One of the most common missed opportunities for plan sponsors isn’t a lack of programs — it’s a lack of awareness. To maximize the impact of GLP-1 coverage and wellness investments, benefits leaders should:

  • Connect medication coverage to available wellness resources.
  • Use clear, supportive and non-judgmental language focused on health.
  • Promote the holistic benefits of coaching, nutrition, fitness and mental well-being.
  • Reinforce messaging throughout the year, not just during enrollment periods.
  • Equip staff to direct participants to appropriate support.

GLP-1 coverage can’t be managed in isolation. Plan sponsors need to work closely with their pharmacy benefit managers on formulary strategy, utilization management and benefit design — but just as importantly, on programs that support adherence and healthy behaviors. The plans that will see sustainable weight-loss outcomes and better medical cost control are the ones that align pharmacy strategy with coaching, lifestyle support and long-term engagement.

When participants understand that their organization is invested in their long-term success, engagement and outcomes improve. A 2023 study, which included a survey of U.S. employees, found that perceived support for a culture of health (CoH) was significantly correlated with participation in workplace wellness programs. The article on the study results published in the journal Merits noted that this finding is consistent with other studies, and that CoH is an important factor in increasing employee engagement in wellness programming.

The business case for supporting behavioral change for GLP-1 users

As noted above, data from Segal’s SHAPE study found adherent GLP-1 users experience lower medical trend than non-adherent users. However, the lower medical trend is offset by GLP-1 pharmacy costs. 

And a study published in JAMA found that programs that support physical activity, nutrition and coaching directly influence adherence and the durability of results.

When pharmacy strategy and wellness strategy are aligned, plan sponsors create a virtuous cycle that leads to:

  • Better health outcomes
  • Stronger employee engagement
  • Slower growth in medical costs over time

Final takeaways for plan sponsors

GLP-1s represent a significant and growing investment. Organizations that treat them as standalone solutions risk higher costs and weaker long-term outcomes.

To achieve successful ROI, organizations should:

  • Position GLP‑1s as part of a broader health strategy so they don’t become a lifelong therapy.
  • Actively promote physical activity, nutrition and coaching resources.
  • Communicate in a way that empowers and motivates participants to engage in available wellness programs.
  • Measure success for individuals with diabetes by improvements in cardiometabolic health (e.g., A1C, blood pressure and lipid profile), enhanced mobility and daily activity levels, adherence to healthy lifestyle behaviors and sustained condition management for individuals with diabetes. For individuals with obesity, measure success by clinically meaningful weight reduction and long-term maintenance of healthy body composition.
  • Keep track of GLP-1 spending, utilization of wellness programs, medical claim trends, chronic condition management outcomes and plan obesity rates — and monitor the interplay among these metrics.
  • Recognize that this is a constantly evolving space and it’s important to keep an ongoing tab on new developments.
  • Consider working with an independent pharmacy and wellness expert to help you better define an integrated prescription drug and well-being strategy.

GLP-1s can open the door to better long-term health. Healthy behaviors, supported by intentional benefit design and holistic wellness programs, keep GLP-1 users well.

Do you need help with your GLP-1 strategy or encouraging your people to make lasting behavior changes?

Let’s have a conversation.

Get in Touch

See more insights

Business People Having A Meeting In Office Boardroom

Evaluating the Impact and Outcomes of Point Solutions

Learn how plan sponsors can evaluate healthcare point solutions by measuring ROI, costs and outcomes using data and clinical evidence.
Doctor Consulting With Patient During A Medical Appointment In Clinic

Q4 2025 Trends Focus: High-Cost Claims

Health plan sponsors can use data-driven strategies, preventive screenings and stop-loss coverage to lower costs and protect plan sustainability.
Female Nutritionist Holding Image Of Healthy Eating Plate

Health Coaching Enhances Well-Being and Productivity

Your organization can derive significant value from integrating health coaching into its existing health-management programs.

This page is for informational purposes only and does not constitute legal, tax or investment advice. You are encouraged to discuss the issues raised here with your legal, tax and other advisors before determining how the issues apply to your specific situations.

Don't miss out. Join 16,000 others who already get the latest insights from Segal.