Archived Insight | May 20, 2019

Succession Management? For Many, It's Top of Their List of Challenges

From succession management and planning to implementing technology change or recruiting staff, organizations face a range of competing and complex challenges.

Based on operational, organizational and IT assessments recently performed by Segal, these are the top 10 benefits administration, technology and HR challenges for public sector agencies and multiemployer fund offices.

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Top 10 challenges for benefits administration, technology and HR

Three challenges related to change top the list.

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Beyond the Horizon — 20 Years of Progress and the Journey Continues

Connect with peers at the 2026 IT Summit and learn how technology, AI and operations are shaping the future of health and pension plan administration.

Benefits Technology, ATC, Technology

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Diverse Business People Having A Meeting In The Office

Medical Claims Audit Recoups $1 Million for Benefits Fund

After changing claims administrators, a building trades fund found troubling errors — prompting an audit that recovered funds and restored confidence.

Consulting Innovation, Multiemployer Plans, Benefits Technology, Benefits Administration, Benefit Audit Solutions

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Multicultural Businesspeople Talking And Smiling During A Meeting

Bold Benefits Story Strengthens Engagement and Enrollment

A leading sports-tech and entertainment company reimagined its benefit communications to connect a young workforce to its total rewards.

Benefits Administration, Communications, Health, Corporate, Retirement

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This page is for informational purposes only and does not constitute legal, tax or investment advice. You are encouraged to discuss the issues raised here with your legal, tax and other advisors before determining how the issues apply to your specific situations.