Miriann Yoo

Miriann Yoo

Miriann Yoo

Vice President and Senior Consultant, Administration and Technology Consulting, New York

Miriann is a Vice President and Senior Consultant in Segal’s Administration and Technology Consulting practice. She is located in Segal’s New York office and has over 30 years of experience in benefits administration – both pension and health – and human resources management.

As an expert in all operational and organizational aspects of benefits administration and the Third Party Administrator (TPA) vendor market, Miriann is responsible for assisting clients in evaluating how well their organizations support their mission and business needs, and their effectiveness and quality of benefits delivery/services to internal and external stakeholders. Her areas of expertise include:

  • Operational and organizational reviews
  • Feasibility studies (review of current and alternative administrative arrangement models)
  • TPA searches, transition management assistance and performance guarantees
  • FSA and HRA administrator searches
  • HIPAA security risk assessments and compliance reviews
  • Benefits administration systems acquisition and implementation oversight services
  • Recruitment assistance

During her career at Segal, Miriann supported over 20 public pension and benefits systems and provided services to over 200 clients that include multiemployer plans across all industries/trades, as well as single employer plans in the public sector and corporate markets. She has many years of experience reviewing the various ways in which technology can be leveraged to support these processes.

Miriann performed over 50 operational and organizational reviews for self-administered benefits plans. These studies include the review of operational procedures and documentation, organizational structure and staffing levels, plan complexity and productivity levels against industry benchmarks, use of technology and system tools (for automation, consistency and transaction tracking and reporting) and providing recommendations for process improvements, service delivery redesign and overall cost effectiveness, as appropriate. Miriann’s expertise also includes in-depth medical claims administration and quality control procedures.

Prior to joining Segal in August 2001, Miriann worked 10 years for a large TPA specializing in the administration of Taft-Hartley/multiemployer plans, where she handled administration, marketing, new account implementation and project management – as well as ongoing client service matters – for a variety of health and pension plans. From 1986 to 1991, Miriann held positions in Human Resources handling all types of benefits, compliance procedures (including COBRA, EEOC, OSHA), recruitment and payroll administration.

Miriann received a BA in Human Resources Management from Baruch College of the City University of New York. She has continued her education by completing a select number of courses from the Certified Employee Benefit Specialist (CEBS) program, which is sponsored by the Wharton School of the University of Pennsylvania.

Contact Miriann

The information you provide will not be shared with anyone outside Segal.

Miriann Yoo

Miriann Yoo

Miriann Yoo

Vice President and Senior Consultant, Administration and Technology Consulting, New York

Miriann is a Vice President and Senior Consultant in Segal’s Administration and Technology Consulting practice. She is located in Segal’s New York office and has over 30 years of experience in benefits administration – both pension and health – and human resources management.

As an expert in all operational and organizational aspects of benefits administration and the Third Party Administrator (TPA) vendor market, Miriann is responsible for assisting clients in evaluating how well their organizations support their mission and business needs, and their effectiveness and quality of benefits delivery/services to internal and external stakeholders. Her areas of expertise include:

  • Operational and organizational reviews
  • Feasibility studies (review of current and alternative administrative arrangement models)
  • TPA searches, transition management assistance and performance guarantees
  • FSA and HRA administrator searches
  • HIPAA security risk assessments and compliance reviews
  • Benefits administration systems acquisition and implementation oversight services
  • Recruitment assistance

During her career at Segal, Miriann supported over 20 public pension and benefits systems and provided services to over 200 clients that include multiemployer plans across all industries/trades, as well as single employer plans in the public sector and corporate markets. She has many years of experience reviewing the various ways in which technology can be leveraged to support these processes.

Miriann performed over 50 operational and organizational reviews for self-administered benefits plans. These studies include the review of operational procedures and documentation, organizational structure and staffing levels, plan complexity and productivity levels against industry benchmarks, use of technology and system tools (for automation, consistency and transaction tracking and reporting) and providing recommendations for process improvements, service delivery redesign and overall cost effectiveness, as appropriate. Miriann’s expertise also includes in-depth medical claims administration and quality control procedures.

Prior to joining Segal in August 2001, Miriann worked 10 years for a large TPA specializing in the administration of Taft-Hartley/multiemployer plans, where she handled administration, marketing, new account implementation and project management – as well as ongoing client service matters – for a variety of health and pension plans. From 1986 to 1991, Miriann held positions in Human Resources handling all types of benefits, compliance procedures (including COBRA, EEOC, OSHA), recruitment and payroll administration.

Miriann received a BA in Human Resources Management from Baruch College of the City University of New York. She has continued her education by completing a select number of courses from the Certified Employee Benefit Specialist (CEBS) program, which is sponsored by the Wharton School of the University of Pennsylvania.

Contact Miriann

The information you provide will not be shared with anyone outside Segal.

Miriann Yoo

Vice President and Senior Consultant, Administration and Technology Consulting, New York

Miriann Yoo

Contact Miriann

The information you provide will not be shared with anyone outside Segal.

Miriann is a Vice President and Senior Consultant in Segal’s Administration and Technology Consulting practice. She is located in Segal’s New York office and has over 30 years of experience in benefits administration – both pension and health – and human resources management.

As an expert in all operational and organizational aspects of benefits administration and the Third Party Administrator (TPA) vendor market, Miriann is responsible for assisting clients in evaluating how well their organizations support their mission and business needs, and their effectiveness and quality of benefits delivery/services to internal and external stakeholders. Her areas of expertise include:

  • Operational and organizational reviews
  • Feasibility studies (review of current and alternative administrative arrangement models)
  • TPA searches, transition management assistance and performance guarantees
  • FSA and HRA administrator searches
  • HIPAA security risk assessments and compliance reviews
  • Benefits administration systems acquisition and implementation oversight services
  • Recruitment assistance

During her career at Segal, Miriann supported over 20 public pension and benefits systems and provided services to over 200 clients that include multiemployer plans across all industries/trades, as well as single employer plans in the public sector and corporate markets. She has many years of experience reviewing the various ways in which technology can be leveraged to support these processes.

Miriann performed over 50 operational and organizational reviews for self-administered benefits plans. These studies include the review of operational procedures and documentation, organizational structure and staffing levels, plan complexity and productivity levels against industry benchmarks, use of technology and system tools (for automation, consistency and transaction tracking and reporting) and providing recommendations for process improvements, service delivery redesign and overall cost effectiveness, as appropriate. Miriann’s expertise also includes in-depth medical claims administration and quality control procedures.

Prior to joining Segal in August 2001, Miriann worked 10 years for a large TPA specializing in the administration of Taft-Hartley/multiemployer plans, where she handled administration, marketing, new account implementation and project management – as well as ongoing client service matters – for a variety of health and pension plans. From 1986 to 1991, Miriann held positions in Human Resources handling all types of benefits, compliance procedures (including COBRA, EEOC, OSHA), recruitment and payroll administration.

Miriann received a BA in Human Resources Management from Baruch College of the City University of New York. She has continued her education by completing a select number of courses from the Certified Employee Benefit Specialist (CEBS) program, which is sponsored by the Wharton School of the University of Pennsylvania.

Miriann Yoo

Vice President and Senior Consultant, Administration and Technology Consulting, New York

Miriann Yoo

Contact Miriann

The information you provide will not be shared with anyone outside Segal.

Miriann is a Vice President and Senior Consultant in Segal’s Administration and Technology Consulting practice. She is located in Segal’s New York office and has over 30 years of experience in benefits administration – both pension and health – and human resources management.

As an expert in all operational and organizational aspects of benefits administration and the Third Party Administrator (TPA) vendor market, Miriann is responsible for assisting clients in evaluating how well their organizations support their mission and business needs, and their effectiveness and quality of benefits delivery/services to internal and external stakeholders. Her areas of expertise include:

  • Operational and organizational reviews
  • Feasibility studies (review of current and alternative administrative arrangement models)
  • TPA searches, transition management assistance and performance guarantees
  • FSA and HRA administrator searches
  • HIPAA security risk assessments and compliance reviews
  • Benefits administration systems acquisition and implementation oversight services
  • Recruitment assistance

During her career at Segal, Miriann supported over 20 public pension and benefits systems and provided services to over 200 clients that include multiemployer plans across all industries/trades, as well as single employer plans in the public sector and corporate markets. She has many years of experience reviewing the various ways in which technology can be leveraged to support these processes.

Miriann performed over 50 operational and organizational reviews for self-administered benefits plans. These studies include the review of operational procedures and documentation, organizational structure and staffing levels, plan complexity and productivity levels against industry benchmarks, use of technology and system tools (for automation, consistency and transaction tracking and reporting) and providing recommendations for process improvements, service delivery redesign and overall cost effectiveness, as appropriate. Miriann’s expertise also includes in-depth medical claims administration and quality control procedures.

Prior to joining Segal in August 2001, Miriann worked 10 years for a large TPA specializing in the administration of Taft-Hartley/multiemployer plans, where she handled administration, marketing, new account implementation and project management – as well as ongoing client service matters – for a variety of health and pension plans. From 1986 to 1991, Miriann held positions in Human Resources handling all types of benefits, compliance procedures (including COBRA, EEOC, OSHA), recruitment and payroll administration.

Miriann received a BA in Human Resources Management from Baruch College of the City University of New York. She has continued her education by completing a select number of courses from the Certified Employee Benefit Specialist (CEBS) program, which is sponsored by the Wharton School of the University of Pennsylvania.

Miriann Yoo

Miriann Yoo

Vice President and Senior Consultant, Administration and Technology Consulting, New York

Contact Miriann

The information you provide will not be shared with anyone outside Segal.

Miriann is a Vice President and Senior Consultant in Segal’s Administration and Technology Consulting practice. She is located in Segal’s New York office and has over 30 years of experience in benefits administration – both pension and health – and human resources management.

As an expert in all operational and organizational aspects of benefits administration and the Third Party Administrator (TPA) vendor market, Miriann is responsible for assisting clients in evaluating how well their organizations support their mission and business needs, and their effectiveness and quality of benefits delivery/services to internal and external stakeholders. Her areas of expertise include:

  • Operational and organizational reviews
  • Feasibility studies (review of current and alternative administrative arrangement models)
  • TPA searches, transition management assistance and performance guarantees
  • FSA and HRA administrator searches
  • HIPAA security risk assessments and compliance reviews
  • Benefits administration systems acquisition and implementation oversight services
  • Recruitment assistance

During her career at Segal, Miriann supported over 20 public pension and benefits systems and provided services to over 200 clients that include multiemployer plans across all industries/trades, as well as single employer plans in the public sector and corporate markets. She has many years of experience reviewing the various ways in which technology can be leveraged to support these processes.

Miriann performed over 50 operational and organizational reviews for self-administered benefits plans. These studies include the review of operational procedures and documentation, organizational structure and staffing levels, plan complexity and productivity levels against industry benchmarks, use of technology and system tools (for automation, consistency and transaction tracking and reporting) and providing recommendations for process improvements, service delivery redesign and overall cost effectiveness, as appropriate. Miriann’s expertise also includes in-depth medical claims administration and quality control procedures.

Prior to joining Segal in August 2001, Miriann worked 10 years for a large TPA specializing in the administration of Taft-Hartley/multiemployer plans, where she handled administration, marketing, new account implementation and project management – as well as ongoing client service matters – for a variety of health and pension plans. From 1986 to 1991, Miriann held positions in Human Resources handling all types of benefits, compliance procedures (including COBRA, EEOC, OSHA), recruitment and payroll administration.

Miriann received a BA in Human Resources Management from Baruch College of the City University of New York. She has continued her education by completing a select number of courses from the Certified Employee Benefit Specialist (CEBS) program, which is sponsored by the Wharton School of the University of Pennsylvania.