Carol Mercer

Carol Mercer

Carol Mercer

Vice President, Senior Compensation Consultant

Carol is a Vice President and Senior Compensation Consultant in Segal’s Phoenix office with nearly 20 years of human resources consulting experience. She assists organizations in restructuring total rewards strategies, managing compensation projects and designing and implementing performance management systems. She is also a member of the Higher Education Leadership team.

As a project manager, Carol partners with clients to build strategic compensation philosophies and develop sustainable solutions that are aligned with their culture.

Prior to joining Segal, Carol served as a Project Manager and Senior Consultant for Fox Lawson & Associates, LLC for 10 years, working with over 100 clients. At Fox Lawson, her responsibilities included preparing proposals, participating in and managing classification and compensation projects, assisting clients in determining strategies and philosophies related to total compensation, developing performance management systems and training clients in Fox Lawson methodologies.

Prior to that, she served as the Assistant Director of Operations and Finance for the College of Extended Education at Arizona State University, where she was responsible for the college’s HR function and various budgets.

Carol received a BS summa cum laude and an MPA magna cum laude from Arizona State University.

Carol has been a member of WorldatWork since 1996 and the International Public Management Association for Human Resources (IPMA-HR) since 1998. She also strongly supports the Arizona IPMA chapter and serves as a trainer for IPMA’s Certification Program. Along with having the Certified Compensation Professional designation from WorldatWork, she is pursuing the Certified Employee Benefits Professional designation.

Carol frequently lectures at IPMA chapter luncheons and speaks on compensation at Sibson-sponsored public forums, including the School District Seminars held annually in Phoenix. She has also been published in various industry publications. Carol’s presentations and articles include:

  • “Walking on Eggshells,” Rocky Mountain CUPA and Arizona Total Rewards Association, 2018
  • “Utilizing a Total Rewards Strategy to Drive Culture,” AZ CUPA Conference, April 2017
  • “Designing and Ensuring a Successful Performance Management Process” and “Ensuring Your Human Resources Structure and Strategy Meet Future Demands,” CUPA-HR Annual Conference and Expo, September 2016
  • “Engaging Employees Across Generations,” multiple CUPA Chapter conferences, 2015 and 2016
  • “Optimizing Your Workforce — The Importance of Strategic Staffing,” MO CUPA, September 2015 and Rocky Mountain CUPA, 2016
  • “Designing and Ensuring a Successful Performance Management Process,” and “Ensuring Your Human Resources Structure and Strategy Meet Future Demands,” CUPA-HR Annual Conference and Expo, September 2016
  • “Applying Behavioral Economics to Pay for Performance,” Compensation Focus, October 2014
  • “Evaluation, Grades, and Salary Structures: Alternatives and Trends,” Southern New England CUPA-HR (SNECUPA) Spring Professional Development Program, April 2014

Contact Carol

The information you provide will not be shared with anyone outside Segal.

Carol Mercer

Carol Mercer

Carol Mercer

Vice President, Senior Compensation Consultant

Carol is a Vice President and Senior Compensation Consultant in Segal’s Phoenix office with nearly 20 years of human resources consulting experience. She assists organizations in restructuring total rewards strategies, managing compensation projects and designing and implementing performance management systems. She is also a member of the Higher Education Leadership team.

As a project manager, Carol partners with clients to build strategic compensation philosophies and develop sustainable solutions that are aligned with their culture.

Prior to joining Segal, Carol served as a Project Manager and Senior Consultant for Fox Lawson & Associates, LLC for 10 years, working with over 100 clients. At Fox Lawson, her responsibilities included preparing proposals, participating in and managing classification and compensation projects, assisting clients in determining strategies and philosophies related to total compensation, developing performance management systems and training clients in Fox Lawson methodologies.

Prior to that, she served as the Assistant Director of Operations and Finance for the College of Extended Education at Arizona State University, where she was responsible for the college’s HR function and various budgets.

Carol received a BS summa cum laude and an MPA magna cum laude from Arizona State University.

Carol has been a member of WorldatWork since 1996 and the International Public Management Association for Human Resources (IPMA-HR) since 1998. She also strongly supports the Arizona IPMA chapter and serves as a trainer for IPMA’s Certification Program. Along with having the Certified Compensation Professional designation from WorldatWork, she is pursuing the Certified Employee Benefits Professional designation.

Carol frequently lectures at IPMA chapter luncheons and speaks on compensation at Sibson-sponsored public forums, including the School District Seminars held annually in Phoenix. She has also been published in various industry publications. Carol’s presentations and articles include:

  • “Walking on Eggshells,” Rocky Mountain CUPA and Arizona Total Rewards Association, 2018
  • “Utilizing a Total Rewards Strategy to Drive Culture,” AZ CUPA Conference, April 2017
  • “Designing and Ensuring a Successful Performance Management Process” and “Ensuring Your Human Resources Structure and Strategy Meet Future Demands,” CUPA-HR Annual Conference and Expo, September 2016
  • “Engaging Employees Across Generations,” multiple CUPA Chapter conferences, 2015 and 2016
  • “Optimizing Your Workforce — The Importance of Strategic Staffing,” MO CUPA, September 2015 and Rocky Mountain CUPA, 2016
  • “Designing and Ensuring a Successful Performance Management Process,” and “Ensuring Your Human Resources Structure and Strategy Meet Future Demands,” CUPA-HR Annual Conference and Expo, September 2016
  • “Applying Behavioral Economics to Pay for Performance,” Compensation Focus, October 2014
  • “Evaluation, Grades, and Salary Structures: Alternatives and Trends,” Southern New England CUPA-HR (SNECUPA) Spring Professional Development Program, April 2014

Contact Carol

The information you provide will not be shared with anyone outside Segal.

Carol Mercer

Vice President, Senior Compensation Consultant

Carol Mercer

Contact Carol

The information you provide will not be shared with anyone outside Segal.

Carol is a Vice President and Senior Compensation Consultant in Segal’s Phoenix office with nearly 20 years of human resources consulting experience. She assists organizations in restructuring total rewards strategies, managing compensation projects and designing and implementing performance management systems. She is also a member of the Higher Education Leadership team.

As a project manager, Carol partners with clients to build strategic compensation philosophies and develop sustainable solutions that are aligned with their culture.

Prior to joining Segal, Carol served as a Project Manager and Senior Consultant for Fox Lawson & Associates, LLC for 10 years, working with over 100 clients. At Fox Lawson, her responsibilities included preparing proposals, participating in and managing classification and compensation projects, assisting clients in determining strategies and philosophies related to total compensation, developing performance management systems and training clients in Fox Lawson methodologies.

Prior to that, she served as the Assistant Director of Operations and Finance for the College of Extended Education at Arizona State University, where she was responsible for the college’s HR function and various budgets.

Carol received a BS summa cum laude and an MPA magna cum laude from Arizona State University.

Carol has been a member of WorldatWork since 1996 and the International Public Management Association for Human Resources (IPMA-HR) since 1998. She also strongly supports the Arizona IPMA chapter and serves as a trainer for IPMA’s Certification Program. Along with having the Certified Compensation Professional designation from WorldatWork, she is pursuing the Certified Employee Benefits Professional designation.

Carol frequently lectures at IPMA chapter luncheons and speaks on compensation at Sibson-sponsored public forums, including the School District Seminars held annually in Phoenix. She has also been published in various industry publications. Carol’s presentations and articles include:

  • “Walking on Eggshells,” Rocky Mountain CUPA and Arizona Total Rewards Association, 2018
  • “Utilizing a Total Rewards Strategy to Drive Culture,” AZ CUPA Conference, April 2017
  • “Designing and Ensuring a Successful Performance Management Process” and “Ensuring Your Human Resources Structure and Strategy Meet Future Demands,” CUPA-HR Annual Conference and Expo, September 2016
  • “Engaging Employees Across Generations,” multiple CUPA Chapter conferences, 2015 and 2016
  • “Optimizing Your Workforce — The Importance of Strategic Staffing,” MO CUPA, September 2015 and Rocky Mountain CUPA, 2016
  • “Designing and Ensuring a Successful Performance Management Process,” and “Ensuring Your Human Resources Structure and Strategy Meet Future Demands,” CUPA-HR Annual Conference and Expo, September 2016
  • “Applying Behavioral Economics to Pay for Performance,” Compensation Focus, October 2014
  • “Evaluation, Grades, and Salary Structures: Alternatives and Trends,” Southern New England CUPA-HR (SNECUPA) Spring Professional Development Program, April 2014

Carol Mercer

Vice President, Senior Compensation Consultant

Carol Mercer

Contact Carol

The information you provide will not be shared with anyone outside Segal.

Carol is a Vice President and Senior Compensation Consultant in Segal’s Phoenix office with nearly 20 years of human resources consulting experience. She assists organizations in restructuring total rewards strategies, managing compensation projects and designing and implementing performance management systems. She is also a member of the Higher Education Leadership team.

As a project manager, Carol partners with clients to build strategic compensation philosophies and develop sustainable solutions that are aligned with their culture.

Prior to joining Segal, Carol served as a Project Manager and Senior Consultant for Fox Lawson & Associates, LLC for 10 years, working with over 100 clients. At Fox Lawson, her responsibilities included preparing proposals, participating in and managing classification and compensation projects, assisting clients in determining strategies and philosophies related to total compensation, developing performance management systems and training clients in Fox Lawson methodologies.

Prior to that, she served as the Assistant Director of Operations and Finance for the College of Extended Education at Arizona State University, where she was responsible for the college’s HR function and various budgets.

Carol received a BS summa cum laude and an MPA magna cum laude from Arizona State University.

Carol has been a member of WorldatWork since 1996 and the International Public Management Association for Human Resources (IPMA-HR) since 1998. She also strongly supports the Arizona IPMA chapter and serves as a trainer for IPMA’s Certification Program. Along with having the Certified Compensation Professional designation from WorldatWork, she is pursuing the Certified Employee Benefits Professional designation.

Carol frequently lectures at IPMA chapter luncheons and speaks on compensation at Sibson-sponsored public forums, including the School District Seminars held annually in Phoenix. She has also been published in various industry publications. Carol’s presentations and articles include:

  • “Walking on Eggshells,” Rocky Mountain CUPA and Arizona Total Rewards Association, 2018
  • “Utilizing a Total Rewards Strategy to Drive Culture,” AZ CUPA Conference, April 2017
  • “Designing and Ensuring a Successful Performance Management Process” and “Ensuring Your Human Resources Structure and Strategy Meet Future Demands,” CUPA-HR Annual Conference and Expo, September 2016
  • “Engaging Employees Across Generations,” multiple CUPA Chapter conferences, 2015 and 2016
  • “Optimizing Your Workforce — The Importance of Strategic Staffing,” MO CUPA, September 2015 and Rocky Mountain CUPA, 2016
  • “Designing and Ensuring a Successful Performance Management Process,” and “Ensuring Your Human Resources Structure and Strategy Meet Future Demands,” CUPA-HR Annual Conference and Expo, September 2016
  • “Applying Behavioral Economics to Pay for Performance,” Compensation Focus, October 2014
  • “Evaluation, Grades, and Salary Structures: Alternatives and Trends,” Southern New England CUPA-HR (SNECUPA) Spring Professional Development Program, April 2014

Carol Mercer

Carol Mercer

Vice President, Senior Compensation Consultant

Contact Carol

The information you provide will not be shared with anyone outside Segal.

Carol is a Vice President and Senior Compensation Consultant in Segal’s Phoenix office with nearly 20 years of human resources consulting experience. She assists organizations in restructuring total rewards strategies, managing compensation projects and designing and implementing performance management systems. She is also a member of the Higher Education Leadership team.

As a project manager, Carol partners with clients to build strategic compensation philosophies and develop sustainable solutions that are aligned with their culture.

Prior to joining Segal, Carol served as a Project Manager and Senior Consultant for Fox Lawson & Associates, LLC for 10 years, working with over 100 clients. At Fox Lawson, her responsibilities included preparing proposals, participating in and managing classification and compensation projects, assisting clients in determining strategies and philosophies related to total compensation, developing performance management systems and training clients in Fox Lawson methodologies.

Prior to that, she served as the Assistant Director of Operations and Finance for the College of Extended Education at Arizona State University, where she was responsible for the college’s HR function and various budgets.

Carol received a BS summa cum laude and an MPA magna cum laude from Arizona State University.

Carol has been a member of WorldatWork since 1996 and the International Public Management Association for Human Resources (IPMA-HR) since 1998. She also strongly supports the Arizona IPMA chapter and serves as a trainer for IPMA’s Certification Program. Along with having the Certified Compensation Professional designation from WorldatWork, she is pursuing the Certified Employee Benefits Professional designation.

Carol frequently lectures at IPMA chapter luncheons and speaks on compensation at Sibson-sponsored public forums, including the School District Seminars held annually in Phoenix. She has also been published in various industry publications. Carol’s presentations and articles include:

  • “Walking on Eggshells,” Rocky Mountain CUPA and Arizona Total Rewards Association, 2018
  • “Utilizing a Total Rewards Strategy to Drive Culture,” AZ CUPA Conference, April 2017
  • “Designing and Ensuring a Successful Performance Management Process” and “Ensuring Your Human Resources Structure and Strategy Meet Future Demands,” CUPA-HR Annual Conference and Expo, September 2016
  • “Engaging Employees Across Generations,” multiple CUPA Chapter conferences, 2015 and 2016
  • “Optimizing Your Workforce — The Importance of Strategic Staffing,” MO CUPA, September 2015 and Rocky Mountain CUPA, 2016
  • “Designing and Ensuring a Successful Performance Management Process,” and “Ensuring Your Human Resources Structure and Strategy Meet Future Demands,” CUPA-HR Annual Conference and Expo, September 2016
  • “Applying Behavioral Economics to Pay for Performance,” Compensation Focus, October 2014
  • “Evaluation, Grades, and Salary Structures: Alternatives and Trends,” Southern New England CUPA-HR (SNECUPA) Spring Professional Development Program, April 2014