Knowing that using in-network medical providers means I’ll pay less out of my pocket is a big incentive to visit them — and why wouldn’t it be? Saving money is a big thing.

Does it appear that your employees don’t understand the value of using their health care benefits wisely? If so, what types of communications are you providing to drive home the savings bottom line? Remember, the simpler, more direct the message, the more effective it will be.

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Elena Charleston